Incident Reporting Timeline for Reportable Safety Matters

Verified from official sources
Appendix 1Version 1Effective -Verified 31 August 2026

In plain language

If a reportable safety incident occurs during your drone operation, you must call the CAAS UAS Duty Officer within 24 hours and email a written report within 3 working days.

Requirement as structured

CAAS requires UA operators to inform the CAAS UAS Duty Officer by phone within 24 hours of a reportable safety matter, followed by a written report within 3 working days.

Original regulatory text

A UA operator should inform the CAAS UAS Duty Officer (Tel: +65 9830 6418) on a reportable safety matter relating to a UA within 24 hours of its occurrence and follow up with a written report within 3 working days to CAAS_UAS@caas.gov.sg.

Applies when

operation
Cross-Border