Category 2 Product Support and Notification Process

In plain language

The manufacturer is required to maintain a system to notify you and the FAA if a safety defect or non-compliant condition is discovered in your Category 2 drone.

Requirement as structured

The applicant for a declaration of compliance must maintain product support and notification procedures to notify the public and the FAA of any defects or conditions causing non-compliance, or safety defects exceeding a low probability of casualty.

Original regulatory text

Maintain a product support and notification process. The applicant for a declaration of compliance must maintain product support and notification procedures to notify the public and the FAA of— (i) Any defect or condition that causes the small unmanned aircraft to no longer meet the requirements of this subpart; and (ii) Any identified safety defect that causes the small unmanned aircraft to exceed a low probability of casualty.

Applies when

country

United States

operation

Category 2 operations

regulatory category

General